Breaking in the Headset
I spent my first day on the phones today after some revision time. I think it was a ploy “double jacking this week then the test” We actually ended up sitting by ourselves at PC’s with phones and leapt in feet first. My first call was an hour long 
It was a horrible call and overall I think I did ok. The CCA who was supervising us seemed to think I was doing ok, so it’s all good. I’ll get to work early tomorrow to look at the handouts and do the questionaire we were given.
I had a chat to mum last night, and family is ok. I am missing my friends at the moment, one in particular - our time tables clash alot so I don’t get to talk to them as much anymore due to work committments. Another friend is coming over tomorrow night, looking forward to that visit 
This working fulltime in an office idea kinda sucks when it comes to social life. I really adapted to working from home and realise now just how lucky I had it. I had my shifts to work, I’d do the support, follow up with the Admin time and catching up with staff who needed assistance, do the timetabling changes if needed and then toddle off. I had the luxury of doing things at home like the washing and housework whilst working on support shifts and it was quiet. Now.. I have to have clean clothing by Sunday night. I think what I will do is have 2 washing days, one on Wednesday nights and the other on Sunday.