Updates…
I have been going to bed at 8pm, getting up at 4am to start work at 6am. Egads. That just isn’t normal.
Lots of grumpy people call at 8am in the mornings upset at broken phones, or their bills, or contracts which suck. Not my problem, I just smile and help them. I had some good successes today with calls, and some wonderful people to help. One guy who had been stressed by another department thought his english was bad. Sure it was, but I understood him. Then there was a lady who was getting confused when I was trying to explain charges to her, so I asked her if I was talking too fast, she said yes, so I adjusted my speaking level and we solved the problem. What other job suits me more than sitting on the phone all day and talking to people! I love it.
My stats are apparently OK, even though my talk time is longer than some, I still take lots of calls and help people and make sure they leave happy (or try to). My TL and ATL think I am doing just fine, and N and G also are “star” performers so the three of us are doing great, whilst the others have a few things to learn.
IRC.. what can i say.
I am irritated. With trying to ensure a friend didn’t compromise herself ended up causing a whole pile of hurt and I will never EVER recommend telling the truth to YY who really will at the expense of someone they don’t know, believe XX, even after they change their story after initially denying it all. Now it looks like the chat I had with GD last night has been passed to XX and resulting in their deleting themselves from my channel without a word so I have sent a noteop asking her why. I am sure she’ll come up with a reason, but I believe that this other friend, GD has passed on my thoughts. altho I was careful in what I said, I do doubt XX because whilst ZZ (who was someone passing on what XX said about my friend) has not changed his story, XX’s has. (sorry about the crappy no names). I also doubt ZZ to a point - but really, all i wanted was my friend to stop being miserable and tell the truth to someone she cares about.
My lesson? don’t trust people on IRC, especially certain types of guys. I am sorry that me pushing my friend to tell the truth, resulted in a whole world of pain. Next time I’ll shut the fuck up. So I have asked YYto find out why XX has left my channel, and if I find out the truth, altho I highly doubt it, then I’ll be flaming GD and YY - I am too old for this baby IRC crap. You IRC people suck right now. A lack of sleep has contributed to the anger contained in this post.
I also would like to say that sometimes it would be nice not to be ignored and that happens. i know I am quiet at times, but far out, i hate cliquey IRC people who are supposedly friends and won’t talk to me because they’re busy online, playing stupid frigging halo and I DONT GET TO TALK TO YOU ANYMORE AND I HATE IT. Lots of F words today. [censored]