mmm sleepage
Early mornings in lollyland start at 2.45am when she gets up to get ready for work, which starts at 5am for the next 2 whole weeks. [insert smurfs music] After showering and dressing, it’s the usual round of reading emails and getting off to work in time. Soon after she arrive’s lori is taking calls from people who have no idea about how to read their contracts or customer agreements. Happily she denies others from trying to make payment arrangements since once again they have left it too late to make alternative arrangements.
[smurf music continues]
Next lori deals with an angry customer who doesn’t like their call rates, lori points out to the customer that it’s only the second time in 8 months their bill has gone over $130 and that the average per month is $65 - the customer becomes rude and abusive and lori convinces them that they want to upgrade their plan.
[more smurf stuff]
Evenually lori makes it down to the networking cave where mrmoron is trynig to confuse the issue when we set up ADSL router to see what it’s like from the customer point of view. Man in driver’s seat ignores what lori is pointing out (the obvious) and stuffs around with the settings before eventually agreeing that perhaps she is right. end result- one adsl router working perfectly.
[/end smurf music]
I need a nap. *skips off to bed*