Wordpress is screwed at the moment. I have no idea what is broken, but there’s a few things missing, like buttons.

Anyways..

Merry Christmas everyone.

I’ve had a mixed day. Watching people at work eat their chrissy lunch and have fun whilst I had to occaisionally be the spoiler of their fun when they got too loud.

I watched people make plans and go off, and as i wandered through the call centre and down the stairs into the hot afternoon after work was done, I thought about my friends.

I haven’t seen any of my old crew in 6 months, except for A. I wondered if it was because we’re just too busy, but I think it’s I have grown apart. I have a few good friends that I have made through work, but there’s something else. I don’t really feel close to anyone anymore. I am withdrawing.

I think it’s because I want to move overseas and just do my own thing. Be it with MM, or just getting out there and living life. The less ties I have, the easier it will be to not miss home.

Someone I do miss, is MM. He’s out with family, and this weekend we haven’t talked at all, and of course  I worry that he will forget me. I know it’s stupid, but every day I think about a conversation we have had, and I miss him more. With that thought, I start thinking that I am letting someone else control my life, or giving my independence away so soon after getting it back. I want him, but it’s commitment. After X, after 11 years, I am scared of being with someone again and being hurt like I was last time, or wasting another 11 years of my life.

So with that thought, I want to wish everyone something positive for their lives. I hope you got what you wanted for christmas.

I had a good christmas with family. After working on Monday, I went to mum and dad’s to celebrate something and have a good feed. My sister’s boyfriend was there, Wharfman we will call him, since he’s a wharfie. Not like your typical wharfie.. big, ocker bloke, bearded, sunburnt and wearing stubbies. He’s tall, gangly, fluffy kind of hair, well spoken, quiet and a gentleman. Perfect man for my sister.

 

I rocked up at mum’s and she presented me with choice of yummy fruit mince pies. I lurve fruit mince pies, and I picked one out, looked at it - not your typical one you get from the shops, it had a small star shaped pastry covering the fruit mince a bit, dressed with a bit of icing sugar - looking delectable and I bit into it. Mmmmmmmmmmmm bliss. As I was chewing away thoughtfully, lost in a haze of fruit mince, I heard mum say, “I made those!” and she was grinning at me looking really pleased with herself.

 

Awesome food. Who knew my mum could could stuff like this. Since she got her new oven, there’s no stopping her. Banana cakes, carrot cakes, fruit mince pies, and now she makes this beetroot relish which we used on the ham and turkey instead of cranberry sauce, and it was amazing! Why couldn’t she do this kind of cooking when I lived at home!? I think it’s cruel.

 

News of my mother’s new found cooking prowess is filtering through the family. My aunty was ringing up asking mum for some of her relish, and her trifle recipe as she was having a dinner and wanted to impress her friends. My other aunt commented that mum was a bitch for getting into the cooking stuff before she had retired! (mum is still working part time).

 

Summary of gifts: Erm.. chinese steamer thing, looks OK.. good for steaming stuff.

A chopping board and curled knife.. a matched set, you have two handles on a double-bladed knife which are rounded like.. rocking chair rockers.. and I have yet to use it.

A cool cat bag my sister got, she knew i was looking for an over the shoulder bag. love it.

 

That was my christmas!!

Hey all..

I noticed recently an increase of traffic coming from collective apathy. Last year I was nominated in some category for the bernie awards (thanks for whoever did it). They put a few links in about nominations and who won, thus leading to the increased traffic.
I don’t write for awards or recognition, however those who do write entertaining blogs should be nominated.

The Bernies for 07 are now open for business. Go read the site here and make your nominations.

I have imported some of my crappy posts from livejournal, now the blog dates back to December 2000. Now I have a real record of everything, very scary.

God how I have changed and I turned from an emo poster into me.

Ack, I am so ashamed.

I felt much better after ranting about the customer’s last week who told me they were loyal, but wanted to be disconnected from their contract for free so they could port to another company. I think since I have to take these calls which are sent to me by my team, that I might summarise them once a week in a post, just so people understand why they might come across a slightly insane call centre worker!

This week I had several calls, all but one person was unreasonable in their expectations. What topped it off for me, was the man who after screaming at all the consultants he had dealt with, and eventually he got sent to me. For 15 minutes he raved, he ranted, he was probably shaking his fists and I eventually had enough. I told him to stop talking and let me have a shot, because the reason WHY he had issues with his accounts was he wouldn’t stop talking long enough for any one to help.

After the problem was resolved, he then started to rant about, God, Mother Earth and John Howard. He found a way of being christian, and a worshipper of the earth mother and john howard hater all in one. I think he was a hippy, but I can’t be sure. He whined and bitched about the govt, then told me he never voted since he was 18 (he was around my age) and then he told me he was writing a book of poetry. Then read me some. I was the laughing stock of the call centre. “CALL HANDLING SKILLS LORI” was thrown at me by my evil co workers as they laughed.

Just have a couple of things to say on this point. If you don’t vote, then don’t bitch about whatever government is in power. You have no right to bitch. You forgo that right when you choose to either not vote on the ballot properly, or not to vote at all.

Second customer was one involved in the middle of a divorce. It really was another department that should have handled the call considering it was about payment of an account, the man and his X wife were recently broken up and he was trying to change details and to summarise, in the space of 4 days, I had 10 phone calls from them, on Friday, I had 7. In the end, I ended up running out of the call centre for half the afternoon because I didn’t want to talk to them anymore. I can’t do anything until monday, I told them both that, but they still rang. I think however, he is better off without her, she’s nasteh! when I spoke to her, she was like.. cold hard and not someone I would like to cross or meet in a dark street.

Please don’t involve me or my team in your marriage issues, just break the fuck up and move on.

Christmas cards

Birthday cards

Good bye cards

Ikea voucher for friend 

Small pressie for mum

Small pressie for my sister

Small pressie for dad

Organise meeting for work to organise stuff to do with work (amazing)

Get Glasses fixed…
mmmm productive day.
I feel frumpy!

Which Nigerian spammer are You?

i am seeking a new husband, who will keep me well and safe.. any takers?

I kind have veered away from work ranty posts due to some retard copying some of them, and putting them on another blogsite and distributing it around work. However, I have dealt with that with a trusty block on work’s web proxy. That being said, I need to rant about some really stupid people I deal with.

You may be one of them, if so, take a lesson, the call centre ops are people like yourself, or like me. However after I have taken your call, I feel marginally less intelligent if I have had to explain basic concepts to a customer as to why we can’t cancel your contract free of charge, or why you should pay your goddamn phone/internet bills.

Scenario one: Person calls up, ported* out a couple of weeks ago, phone now mysteriously is blocked. Person calls up screaming, that since he left, we have blocked his phone to “punish” him. We don’t care if you leave. We care if you ring up and hassle us for no reason and think that we can fix up your imei* blocked phone which, by the way, your new telephone provider blocked. Go ring them! “thanks for nothing” the person screams - and I had time to say, “you’re welcome! Anytime, have a great afternoon” Awesome.

Scenario two: to the idiot who rang through, complained loudly, told me that you were a loyal customer and wanted to disconnect free of charge. You aren’t fucking loyal if you are fucking disconnecting you fucking dickhead. Do NOT ever call yourself loyal if you are disconnecting AFTER we fucking gave you what you fucking wanted!

Scenario three: I have avoided returning your call because it’s not our fault your parent company changed providers that our wholesaler doesn’t have an agreement with and think you can disconnect for free.

You’re all MOOCHERS. fuck youse all

*porting = moving from one telco carrier to another

*IMEI = serial number for mobile phone