Yes.. just a short note to comment on something funny that happened at work today.
A customer called to get help with his modem.
He had to do a hardware reset
He used a wooden toothpick
“what’s that smell?” he said.
“what smell?” the CSO replied
“why is the modem hot?” the customer asked, “is that smoke?”
“erm” says the consultant
“what’s that glow?” cries the customer
“go unplug the power pack, and smother your modem in a towel” replies the cool headed CSO, “I guess we need to order you a new modem”
A customer who went into meltdown instead of the consultant. Nice story. He he.